ITIL 4 Specialist: Create, Deliver and Support (CDS) Exam Prep — Study Plan, Practice Tests & Online Exam Simulator

Prepare for the ITIL 4 Specialist: Create, Deliver and Support (CDS) exam, a Managing Professional module covering the end-to-end creation, delivery, and support of services and the value streams behind them. This package aligns to the exam syllabus with syllabus-based practice and a realistic exam simulation so you can review with focus.

Exam snapshot: 40 multiple-choice questions, 90 minutes, passing score 70% (28 of 40). ITIL 4 Foundation is the prerequisite.

This is a focused preparation and review package — a study plan, practice questions, concise review notes, and an exam simulator. It is not a full training course; it is designed to sharpen what you know and get you exam-ready.

What's included

• Study Plan — a flexible 4-, 8-, or 12-week schedule that maps your revision across every syllabus area of the exam.
• Syllabus-Based Practice Tests — question sets organized by syllabus area so you can drill each area and pinpoint your weak spots:
  • Planning and managing the service value stream
  • Managing the creation, delivery, and support of services
  • Integrating value streams and practices
  • Managing teams, suppliers, and technology
• Exam Review Notes (PDF download) — a concise summary of the key concepts you need on exam day. Review notes, not a full course.
• Online Exam Simulator on academy.certinstructor.org, with two modes:
  • Practice Mode — work at your own pace and choose whether to reveal answers and explanations as you go.
  • Exam Mode — a realistic exam-style experience that matches the format and pacing of the real exam.
• Answer Explanations — every question includes a clear explanation of the correct answer.

Who it's for: Service-management practitioners in operations-heavy and service-delivery roles.

Access & updates

• A personal account at academy.certinstructor.org, valid for 3 months.
• New-question updates to your question bank for 3 months.

Delivery: account details sent by email within 24–48 hours of purchase.

CertInstructor is an independent exam-preparation provider and is not affiliated with, authorized, or endorsed by PeopleCert or AXELOS. "ITIL" is a registered trademark of the PeopleCert group, used here for identification purposes only.